For Family Sessions
In the event of OPEN MINDS being unable to deliver a session due to unforeseen circumstances, then the session will be re-scheduled or a full refund be offered if this is not possible.
In the event of the family needing to cancel an OPEN MINDS session due to unforeseen circumstances our terms and conditions are as follows:
-
- If notification is received more than 48 hours prior to the agreed sessions taking place, the family will be offered rescheduled sessions.
- If the sessions are cancelled within 48 hours of the agreed scheduled date, then Open Minds reserves the right to make a charge or part charge for the missed session.
For Settings
An invoice for the agreed sessions will be issued as the work commences.
In the event of OPEN MINDS being unable to deliver a workshop due to unforeseen circumstances, then the session will be re-scheduled or a full refund be offered if this is not possible.
In the event of the school needing to cancel an OPEN MINDS booking due to unforeseen circumstances our terms and conditions are as follows:
-
- If notification is received two weeks prior to the event taking place the school will be offered a rescheduled session.
- If the session is cancelled within two weeks of it taking place, then unfortunately the session will be forfeited.
Training Events
In the event of the school needing to cancel attendance on a training course due to unforeseen circumstances our terms and conditions are as follows:
-
- If notification is received two weeks prior to the event taking place the school will be offered a refund of 50% of the cost of the course.
- If the place is cancelled within two weeks of the event taking place, then unfortunately the session will be forfeited.
It is acceptable for another member of staff to take the place of a member of staff who cannot attend due to illness or other unforeseen circumstances.